Service & Support
Service & Support
Since its establishment in 1993, adhering to the "science and technology in first, independent research and development , matter-of -fact attitude and innovation, quality-oriented" philosophy， Beijing Newmen Electron Company has accumulated rich service & support experience in the field of wireless communications. We specially set up database to register and record the problems met by our customers, and analyze the issues in details and supply the solutions to our customers in effect.
To meet our customers’ needs in maximum, we supply series of services such as pre-sale consultant, order fulfillment and manufacturing status and after sales support. Adhere to our customers’ requirements and the coordination agreements signed with customers, we could supply equipments installation training, on-site installation supervisor, on-site installation engineering, consultant by phone, remote support by internet, to ensure the customer end products and systems could ran in stable, efficient and safe manner.
We got the ISO9001: 2000 international quality management system certification in July 2002. To ensure the product quality, performance and specs, we strictly manage and control the whole process on our R&D and manufacture, and win the reliability, durability and stability of the products quality. And we provide the rapid, high-quality, high efficiency, all-round supports to meet customer needs in maximum.
l Frequent answer question (FAQ)
l Pre-sales consulting
l After-sale support
l Product Technical Support
l Engineering support
Service support phone: 086-010-62920031/62919633
Service support fax: 086-010-62919634
Service support email: service@bjnewmen.com
Service & Support
Since its establishment in 1993, adhering to the "science and technology in first, independent research and development , matter-of -fact attitude and innovation, quality-oriented" philosophy， Beijing Newmen Electron Company has accumulated rich service & support experience in the field of wireless communications. We specially set up database to register and record the problems met by our customers, and analyze the issues in details and supply the solutions to our customers in effect.
To meet our customers’ needs in maximum, we supply series of services such as pre-sale consultant, order fulfillment and manufacturing status and after sales support. Adhere to our customers’ requirements and the coordination agreements signed with customers, we could supply equipments installation training, on-site installation supervisor, on-site installation engineering, consultant by phone, remote support by internet, to ensure the customer end products and systems could ran in stable, efficient and safe manner.
We got the ISO9001: 2000 international quality management system certification in July 2002. To ensure the product quality, performance and specs, we strictly manage and control the whole process on our R&D and manufacture, and win the reliability, durability and stability of the products quality. And we provide the rapid, high-quality, high efficiency, all-round supports to meet customer needs in maximum.
We got the ISO9001: 2000 international quality management system certification in July 2002. To ensure the product quality, performance and specs, we strictly manage and control the whole process on our R&D and manufacture, and win the reliability, durability and stability of the products quality. And we provide the rapid, high-quality, high efficiency, all-round supports to meet customer needs in maximum.
l Frequent answer question (FAQ)
l Pre-sales consulting
l After-sale support
l Product Technical Support
l Engineering support
Service support phone: 086-010-62920031/62919633
Service support fax: 086-010-62919634
Service support email: service@bjnewmen.com